We want you to be satisfied, so all courses purchased on 21stCentEd can be refunded within 14 days, provided the request meets the guidelines in our refund policy.
Single course refunds are non-refundable.
Academy Subscriptions (K-8, 9-12, K-12) can be canceled within 14-days of purchase.
For refund purposes, “purchase date” is the date you receive your account login from 21stCentEd. Academy Subscription sign-up fees are non-refundable but can be used as credit towards another Academy subscription or course if a refund is requested within 14 days of purchase.
Certain restrictions may apply and some purchases may not be eligible for cash or credit refunds. For more information regarding our refund policy, please see below.
How to submit a refund request
Request a refund from Contact 21stCentEd using the contact form on the website or by emailing help@21stCentEd.com.
Reasons for denial of refunds
We reserve the right, in our sole discretion, to limit or deny refund requests in cases where we believe there is refund abuse, including but not limited to the following:
- A significant portion of the course has been consumed before the refund was requested.
- Multiple refunds have been requested for the same course.
- Excessive refunds have been requested.
These refund restrictions will be enforced to the extent permitted by applicable law.
Non-Payment of Subscription Fees
We offer monthly payments to help make STEM affordable for everyone. In the event that one of your monthly payments fail to clear, we will make a 2nd attempt to process. If we are still unable to process your payment, your account will be placed on hold until payment has been made.